Rank tracking from where customers search
I check rankings on a grid of points across the town, because local rankings change from one street to the next and a single figure hides that.
Searching from your own phone, in your own shop, shows you results that nobody else sees. Checked from where your customers are, plenty of good businesses in Swansea don't appear in the map pack at all for their main service.
For most local searches, three map listings sit above the normal results, and they get most of the calls. Fourth place gets far fewer.
Google ranks the pack mainly on how relevant you are, how close you are to the person searching, and how prominent your business is. You can't change where you are, so the work goes into relevance and prominence.
Relevance comes from your categories, services and the words on your site, and whether they match what people type. Prominence comes from reviews, directory listings, local links and whether the rest of the web backs up what you say you do. Neither is quick, but neither is complicated.
The same few things every month, tracked and reported so you can see what's changed.
I check rankings on a grid of points across the town, because local rankings change from one street to the next and a single figure hides that.
The number of reviews and how recent they are both count. The aim is a steady flow from real customers, with every customer asked once the job's done. A sudden burst looks unnatural, to Google and to customers.
Making sure your name, address and phone number are the same everywhere that matters, and getting you listed where you're missing. It's dull work, but it makes a real difference.
Chambers of commerce, suppliers, trade bodies, sponsorships and the local press when there's a real story. Round here the list of links worth having is fairly short, so it's manageable.
Service and area pages that give Google something to rank and give visitors something useful to read, without stuffing in place names.
£400 to £750 a month
No minimum term. If it isn't working after six months, you should stop.
Where you fall in that range depends on how competitive your trade is locally and how much needs fixing first. Trades are competitive in Swansea, while some professional services have very little competition.
The check is free and you'll get the findings in writing.